Client Service Manager - Building Automation
Business Unit: Field Operations
Requisition Number: 232905
Primary Location: United States-North Carolina-Morrisville
Assignment Category: Full-time regular
Experience Level: Entry level
Education Required Level: High School Diploma / (GED)
Travel Required: 50%
The Siemens Building Technologies Division is the North American market leader for safe and secure, energy-efficient and environmentally-friendly buildings and infrastructure. As a technology partner, service provider, and system integrator, Building Technologies has offerings for fire protection; life safety; and security as well as building automation; heating, ventilation, and air conditioning (HVAC); and energy management. Since 1995, Siemens has helped to modernize nearly 7,000 buildings worldwide, including important American landmarks such as World Trade Center Memorial, Times Square Building, Carnegie Hall, Walt Disney World and the Mount Vernon Estate.
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expertise and knowledge throughout the system or service project lifecycle.
Duties include: estimating, designing, tracking, start up and commissioning
jobs of larger revenue and/ or multiple projects requiring greater planning and
technical expertise than the next lower level position. Attends pre-booking and
sales to operations turnover meetings to evaluate the
accuracy of sales estimate and job layout. Reviews plans, specifications, and
contract to determine project requirements. Designs, plans, and handles
start-up functions on selected control systems based on project plans, specifications,
and contract documents. Prepares submittals containing schematics, descriptions
and technical literature for the approval of the owner's representative or as
required. Obtains submittal approval and prepares as built drawings.
Troubleshoots possible issues including identifying and debugging software,
electrical or pneumatic and installation problems. Selects product sizes,
types, and location placement to ensure products meet specification
requirements. Prepares database and job related programming for computer-based
systems. Prepares and justifies engineering re-estimate reports. Provides
on-site assistance with or performs the installation and start-up, checkout and
turnover process. Organizes and maintains the job folder and updates pertinent
job related information. Participates in job site final walk-through on
assigned jobs and completes all job closeout documentation. Acts as a technical
resource to existing customers and field employees as needed. Coordinates work
with subcontractors. May be responsible for training lower level Mechanics.
High School or GED. Strong knowledge of engineering fundamentals, HVAC
concepts, business operations, and job financial reports. Excellent verbal and
written communication skills.
Individual must possess a valid Driver's license in good standing
Individual must be at least 21 years of age in order to participate in the required Siemens vehicle plan
Associates degree or 1-2 years of vocational technical training preferred. HS diploma or equivalent required. Specialized skill training/certification may be required.
Knowledge and Experience:
Successfully demonstrates leading-edge or extensive knowledge in a technical or specialty area. Generally, 8+ years of successful experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above.
Direction of Others
May provide expert advice, training, and technical assistance to support staff and train lower level employees.
Key Working Relationships:
Represents the organization as a prime internal contact and possibly a key external contact.