Siemens Careers

Technical Writer / Information Developer Advanced

Milford, Ohio
Engineering

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English (US)

Job Description

Division: Digital Factory
Business Unit: Product Lifecycle Management-PLM
Requisition Number: 233435
Primary Location: United States-Ohio-Milford
Assignment Category: Full-time regular
Experience Level: Entry level
Education Required Level: Bachelor's Degree
Travel Required: 5%

Division Description:

 

Siemens Digital Factory offers a comprehensive portfolio of seamlessly-integrated hardware software and technology-based services in order to support manufacturing companies worldwide. Siemens PLM Software, a Plano, Texas-based business unit of the Digital Factory Division, is a leading global provider of product lifecycle management (PLM) and manufacturing operations management (MOM) software, systems and services with over nine million licensed seats and more than 77,000 customers worldwide.
 
For more information, please visit: 
https://www.siemens.com/us/en/home/company/about/businesses/digital-factory.html

Siemens Digital Factory offers a comprehensive portfolio of seamlessly-integrated hardware software and technology-based services in order to support manufacturing companies worldwide. Siemens PLM Software, a Plano, Texas-based business unit of the Digital Factory Division, is a leading global provider of product lifecycle management (PLM) and manufacturing operations management (MOM) software, systems and services with over nine million licensed seats and more than 77,000 customers worldwide.
 
For more information, please visit: 
https://www.siemens.com/us/en/home/company/about/businesses/digital-factory.html

 



Job Description:

Duties and Responsibilities:
•Writes extensive user-focused content for complex enterprise software, like Teamcenter.
•Applies technical communication principles to design and develop information solutions that assist global customers and support their learning needs.
•Solves highly complex problems related to user-assistance, training, and product use.
•Helps to determine methods to conduct audience and task analyses.
•Uses independent judgment to plan, design, and develop user-assistance and/or training deliverables.
•Works with product managers, customers, subject matter experts, localization experts, support personnel, and education services for product planning and development.
•Requires minimal direction on projects and often works on cross-functional teams.
•Drives strategic-level problems, projects, and programs to completion.
 
Minimum Requirements:
•A Bachelor’s degree (or international graduate of a university level program) in a related field or in a technical field. Typically, at least 5 years of related experience in technical communication, preferably in enterprise-level software.
•Experience developing user-focused content, including online assistance, tutorials, and multimedia elements, for complex software products.
•Strong familiarity with agile and waterfall software development methodologies.
•Experience performing audience and task analysis and applying it to design user-assistance and training content that is meaningful to customers.
•Proven ability to learn products, conduct research, define content and scope, plan, develop, and maintain new and existing information solutions for end-users, installers, administrators, and implementers.
•Understands and successfully uses complex xml development tools and environment to create end-user products.
•Comprehends and manages complex dependencies and relationships between content objects to create and maintain information that is reused across multiple deliverables (such as documentation and courseware), across various types of media (html, pdf), and across multiple releases and products.
•Interacts with customers to learn their needs, and to test and validate user-assistance or training products.
•Evaluates customer satisfaction through surveys, usability testing, and interviews; interprets and applies the results.
•Has strong expertise in technical communication and enterprise-level software such as mechanical design and engineering and/or product lifecycle data management.
•Experience in Siemens PL customer industries or implementations preferred.
Learn more about Siemens PLM Software by watching this fun video!

 



Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

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