Technical Director, Clinical Lab Technical Applications
Business Unit: Laboratory Diagnostics
Requisition Number: 234390
Primary Location: United States-Georgia-Atlanta
Other Locations: United States-Florida-Orlando, United States-North Carolina-Charlotte, United States-North Carolina-Cary, United States-Tennessee-Nashville
Assignment Category: Full-time regular
Experience Level: Senior level
Education Required Level: Bachelor's Degree
Travel Required: 70%
Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.
With 45,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and more filled with happiness.
For more information, please visit: http://www.usa.siemens.com/healthineers
The Zone Technical Director (ZTD) oversees a team of managers that have responsibility ranging for Technical and Zone Application Specialists, Technical Application Managers and Zone Project Specialist. The ZTD directs the process of the TAMs and engages with the Dir of AIT for Automation and Informatics implementations & customer support. ZTD drives revenue recognition guidelines on capital shipment and works with the Sales Leadership for revenue retention and growth. Directs the process for managing KPI's performance for the zone.
The ZTD is responsible for the development and competency of all employees. They design overall operational objectives and work plans. They are responsible for delegating assignments and managing managers. They create and drive strategic imperatives for their organization. They are responsible for developing strategy for retention of current accounts and making final decision for organizational direction.
Key Responsibilities include:
• The Development and Competency
of all Employees for sustainable of technical & clinical excellence
• Set strategic direction
• Design Operational Objectives and Key Initiatives for productivity and market differentiation
• Engage with Service partners to oversee timely resolution of customer escalations
• Collaborate with the Sales Leadership on key accounts & instrument implementation to achieve capital and revenue goals
Required Knowledge/Skills, Education, and Experience
Degree in Laboratory Sciences/ Business Management, or biological Sciences
preferred- MBA is a plus, or equivalent advanced degree.
Must have excellent interpersonal and communication skills (oral, written) for success. Must also possess an excellent team and customer service orientation, as well as problem solving, time management and computer proficiency skills. Must also have an aptitude for financial analysis strategic business partnering, project management. Motivates and directs performance management objectives for organization.
Individual must possess a valid Driver's license in good standing.
Individual must be at least 21 years of age in order to participate in the required Siemens vehicle plan.
Preferred Knowledge/Skills, Education, and Experience
Ten or more years experience in the Diagnostics industry, IVD management, Laboratory Management Experience, Management of a High Performance Team, Installation/Service Experience, Proven Team Leadership Skills, Problem Solving Skills, Capital Equipment Sales experience, or service experience is a plus.