Siemens Careers

Credit/Collections Analyst

Malvern, Pennsylvania

English (US)

Job Description

Division: Siemens Healthineers
Business Unit: Business Administration
Requisition Number: 235072
Primary Location: United States-Pennsylvania-Malvern
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Bachelor's Degree
Travel Required: 10%

Division Description:


Job Description:

Job Title - Credit Collection Analyst


Job Description - The Credit Collection Analyst is responsible for managing collections dispute resolution, order release and credit investigations, for Hospitals, Labs and Imaging Centers.

  • Contact customers to secure payment/follow up on overdue balances, resolves issues, maintains detailed files on all past due accounts.
  • Detailed online documentation of collections action taken and correspondence between customer external and internal, regarding issues impacting payment.
  • Researches and analysis of accounts payment habits, sales history and previous collection steps, prior to contacting debtors.
  • If necessary, will also pull credit bureau report, to provide further insight on debtors financial position and current risk profile.
  • Based on above, determines the most effective means of collecting each account at that time.
  • Responsible for order releasing of blocked orders includes review of customer existing credit profile and payment history.
  • Recommend customers to legal or third party action if deemed necessary
  • Requires detailed analysis regarding debtors existing financial position and potential risk to company.
  • Recommend and evaluate credit level increases when required determine by use of SAP order history and customers financial risk assessment.
  • Follow up with all levels within business units to resolve customer issues relating to initially booking of orders delivery of goods /services and fulfilment of projects.
  • This requires an in-depth knowledge of all cross functional business units and business processes.
  • Point of contact for customer relating to payment allocation.
  • Responsible for the follow up of payment on accounts unresolved debit notes and invoicing disputes.
  • Includes detailed reconciliation of customer aged computer reports and issuing of necessary adjustments and corrections keeping accurate accounting records for each transaction.


Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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