Technical Application Specialist
Business Unit: Customer Services
Requisition Number: 235188
Primary Location: United States-California-Sacramento
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Bachelor's Degree
Travel Required: 80%
With 45,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and more filled with happiness.
For more information, please visit: http://www.usa.siemens.com/healthineers
At Siemens Healthineers, we are passionate about enabling healthcare professionals to deliver high quality patient care, and to do so affordably. A leading global healthcare company, Siemens Healthineers continues to strengthen our portfolio of medical imaging and laboratory diagnostics, while adding new offerings such as managed services, consulting, and healthcare IT services – as well as further technologies in the growing market for therapeutic and molecular diagnostics.
Healthineers develops innovations that support better patient outcomes with
greater efficiencies, giving providers the confidence they need to meet the
clinical, operational and financial challenges of a changing healthcare
Required Knowledge/Skills, Education, and Experience
Demonstrates single system products, participates in customer training and pre and post sales support of clinical product offerings. May participate in in-house clinical trials. Participates in training courses for customers and company personnel on the working aspects of single system clinical equipment and communicates the technical and clinical information, ensuring customer utilizes equipment with efficiency and skill in appropriate applications. May participate in product promotion for tradeshows and seminars. Supports development of customer relationship. Provides most complex feedback and recommendations from customers to product development groups. Education: BS/BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience. Certification may be required in some areas. Must have clean driving record over past 3 years.
Preferred Knowledge/Skills, Education, and Experience
BA/BS preferably in Medical Technology; thorough technical knowledge of medical technology; 2+ years of laboratory experience; prior field experience is preferred; strong communication and interpersonal skills to effectively handle customer problems and support the sales team’s efforts; ability to prioritize critical customers and handle the crisis customers first; computer literacy is mandatory (Word, Excel, Powerpoint, Outlook, etc.); strong presentation and selling skills; must be completely aligned with the corporate Vision, Values and Beliefs; job requires a large amount of driving within the region.