Senior Business Operations Analyst
Business Unit: Software
Requisition Number: 235811
Primary Location: United States-Michigan-Livonia
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: None
Travel Required: 10%
Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.
The Siemens Digital Factory Division offers a comprehensive portfolio of seamlessly integrated hardware, software and technology-based services in order to support manufacturing companies worldwide in enhancing the flexibility and efficiency of their manufacturing processes and reducing the time to market of their products.
For more information, please visit: http://www.siemens.com/businesses/us/en/digital-factory.htm
The hired Senior Operations Analyst will use certain sales, marketing &
operational systems, as well as work on a team responsible for
providing business analysis & decision-making support to ensure the
company's long term strategic objectives are met. Prior experience in
an enterprise SAAS/Subscription software model in rapidly growing
software industry is preferred. Knowledge of the business and
organizational Key Performance Indicators (KPI’s) and revenue
recognition standards is preferred.
Performs standard analyses of business goals, business systems,
objectives and needs and of the general business environment. Plans
and designs business processes/tools and makes recommendations in order
to improve and support business activities. Utilizes systems and data
to resolve business issues in the most effective and productive manner.
Must have the ability to work under minimal supervision.
Support sales planning & financial analysis on a global level including
partnering with Global P&L Regional Directors & Sales, Service, and
Customer Support teams.
Using Salesforce/SAP/Tableau - provide sales metrics, forecasts and
reporting on sales activity to senior management & sales organization
Collaborate with Sales on Lead to Order and Order to Cash Processes
Handle Monthly reporting on overall team numbers and individual
performance vs. quotas, including strategic compensation analysis
From initial contact to deal closure, support sales order workflow;
including deal architecture, ensuring booking policy is adhered to, and
overseeing contract compliance.
Partner with executive team & divisional heads to complete business
performance analysis & develop tools to support decision making
throughout the organization.
Liaise with corporate accounting in the reconciliation of monthly
bookings between Salesforce and finance systems
Create models to perform deep dive analysis of growth and profitability
drivers, operational benchmarking, & ROI analysis.
Lead projects for company's Master Data Management plan
Ad hoc special projects, reporting, forecasting & analysis for sales
directors & senior management
Required Knowledge/Skills, Education and Experience:
- Bachelor’s degree or equivalent experience, advanced degree or MBA preferred
- 5+ years’ of Sales Operations experience in a software company
- Position requires a positive attitude/attention to detail
Preferred Knowledge/Skills, Education and Experience:
- Understanding of Multi-Channel Marketing
- Advanced knowledge of Salesforce.com (Certification is a plus) (Highly preferred)
- SaaS/Subscription software model in rapidly growing software industry (Highly preferred)
- Desire to lead initiatives, work effectively independently & as part of a larger team