Siemens Careers

Senior Business Operations Analyst

Livonia, Michigan

English (US)

Job Description

Division: Digital Industries
Business Unit: Software
Requisition Number: 235811
Primary Location: United States-Michigan-Livonia
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: None
Travel Required: 10%

Division Description:

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.


The Siemens Digital Factory Division offers a comprehensive portfolio of seamlessly integrated hardware, software and technology-based services in order to support manufacturing companies worldwide in enhancing the flexibility and efficiency of their manufacturing processes and reducing the time to market of their products.


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Job Description:

Position Overview:

The hired Senior Operations Analyst will use certain sales, marketing &

operational systems, as well as work on a team responsible for

providing business analysis & decision-making support to ensure the

company's long term strategic objectives are met. Prior experience in

an enterprise SAAS/Subscription software model in rapidly growing

software industry is preferred.  Knowledge of the business and

organizational Key Performance Indicators (KPI’s) and revenue

recognition standards is preferred.


Performs standard analyses of business goals, business systems,

objectives and needs and of the general business environment.  Plans

and designs business processes/tools and makes recommendations in order

to improve and support business activities.  Utilizes systems and data

to resolve business issues in the most effective and productive manner.

Must have the ability to work under minimal supervision.



Support sales planning & financial analysis on a global level including

partnering with Global P&L Regional Directors & Sales, Service, and

Customer Support teams.

Using Salesforce/SAP/Tableau - provide sales metrics, forecasts and

reporting on sales activity to senior management & sales organization

Collaborate with Sales on Lead to Order and Order to Cash Processes

Handle Monthly reporting on overall team numbers and individual

performance vs. quotas, including strategic compensation analysis


From initial contact to deal closure, support sales order workflow;

including deal architecture, ensuring booking policy is adhered to, and

overseeing contract compliance.

Partner with executive team & divisional heads to complete business

performance analysis & develop tools to support decision making

throughout the organization.

Liaise with corporate accounting in the reconciliation of monthly

bookings between Salesforce and finance systems

Create models to perform deep dive analysis of growth and profitability

drivers, operational benchmarking, & ROI analysis.

Lead projects for company's Master Data Management plan

Ad hoc special projects, reporting, forecasting & analysis for sales

directors & senior management


Required Knowledge/Skills, Education and Experience:

- Bachelor’s degree or equivalent experience, advanced degree or MBA preferred

- 5+ years’ of Sales Operations experience in a software company

- Position requires a positive attitude/attention to detail


Preferred Knowledge/Skills, Education and Experience:

- Understanding of Multi-Channel Marketing

- Advanced knowledge of (Certification is a plus) (Highly preferred)

- SaaS/Subscription software model in rapidly growing software industry (Highly preferred)

- Desire to lead initiatives, work effectively independently & as part of a larger team


Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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