Siemens Careers

Product Manager- Advanced Therapies and X-ray products

Cary, North Carolina
Marketing

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English (US)

Job Description

Division: Siemens Healthineers
Business Unit: Services
Requisition Number: 236881
Primary Location: United States-North Carolina-Cary
Assignment Category: Full-time regular
Experience Level: Senior level
Education Required Level: Bachelor's Degree
Travel Required: 30%

Division Description:

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Job Description:

Product manager 4

Service Business management – Product Management Advanced Therapies and X-ray products

 

We are Siemens Healthineers, a global community of designers, engineers, pioneers and entrepreneurs at the intersection of health and technology. We invent, build and invest in service solutions that the world’s best health systems rely on to reduce errors, expand access, and improve outcomes.

As a global leader in the imaging and in-vitro market, the Siemens Services Business management team is looking for a product management talent who can strengthen our team on Sales support, commercialization and downstream marketing side.
We provide healthcare professionals with equipment, maintenance, clinical education and digital services required to accurately diagnose, treat, monitor and manage patient populations.

We enable our customers to make better decisions based on innovations and high quality educational standards.

 

This role is a senior level Product Manager who will join the Business Management/Product Marketing Team and will manage, develop and expand the Advanced Therapy and General X-ray Service portfolio for Siemens Customer Service.

This position is responsible for maintaining and improving current service portfolio offerings and drives customer focused solutions for its specific modality segment.

The position is responsible for the design, development and implementation of pricing, bundling and ‘Go to Market” strategies of existing and new service offerings.

 

This position owns customer relationship management activities, supports product definition and requirement engineering, improvement, optimization and strategic positioning as well as driving profitable growth.

The Product manager helps to define products and target market segments, marketing requirements as well as service sales strategies for the US Market.

The Product Manager will be responsible for an on-going assessment of customer needs together with the Voice of Customer group.

 

This position reports to the Sr. Director of Product Management within the Business Management Services team. It requires relocation to the Cary, NC area.

 

Responsibilities

  • Continuously improves and optimizes Service products for the USA Market
  • Drives Business from a revenue growth and profitability point of view
  • Directs marketing communications activities that provide brand differentiation and result in positive internal and external customer outcomes
  • Collaborates with the Education Services, Enterprise Services team and the sales team to develop customized offerings for particular customers within each segment.
  • Drives business collaboration across Business Units, Service, Sales, Finance, RA/QA, Legal/Compliance, and Marketing to enhance and mange processes, operations, services, and customer expectations while participating in cross-company initiatives and teams
  • Directs and execute on product management activities including all aspects of Product Marketing that provide brand differentiation and result in positive internal and external customer outcomes.
  • Identifies service sales requirement and provides direct and indirect sales support
  • Focuses on providing a positive customer experience throughout the life cycle of our products or the duration of our customer relationships.

Required Knowledge/Skills, Education, and Experience

  • In depth knowledge of healthcare imaging technologies
  • Strong process understanding of equipment maintenance agreements and product offerings
  • In-depth understanding of healthcare business and operating models affecting educational requirements (e.g. hospitals, outpatient facilities, IDTFs, IDNs, ACOs).
  • 7+ years healthcare experience in service operations, product management, or service management
  • Extended experience and understanding of “Go to market” strategies and implementation of business plans
  • Ability to work effectively in a team environment and being able to influence the actions and decision making of others in a matrix organization.
  • KPI driven and dedicated to sales support
  • Successfully serves as point of authority and/or source of technical/scientific knowledge for area of expertise.
  • Experience with integrated Service Management and multivendor service is a benefit
  • Project Management, Lean methodologies and/or Quality Management experience desired
  • Ability to travel 20%

General Requirements
Job Family Responsibilities:

·       Clinical and technical experience Healthcare Imaging

·       Execution of product launch plans and “Go to Market” strategies

·       Organizes the cross functional activities related to training, documentation, tools, sales, marketing, service, logistics /manufacturing.

·       Leads the creation of pricing structures and price positions for products within area of responsibility, including ROI impact.

·       Details the requirements for the development of new products or enhancing existing products or product lines. Provides the most complex technical application assistance.

·       Leads the evaluation and monitoring of product/solution throughout all stages of Quality Cycle (proposal, definition, build, validation, production, end of enhancements, end of availability, end of support).

·       Clinical/technical/educational experience in Healthcare

Education:

·        Bachelor’s degree in marketing, business or Healthcare Technologies or related Healthcare education

·        Certification may be required in some areas

·        MBA or similar business education preferred

 

 

 

 

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