Fire Alarm Technician
Business Unit: Regional Solutions & Services Americas
Requisition Number: 238716
Primary Location: United States-Florida-Pensacola
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: High School Diploma / (GED)
Travel Required: 10%
The Siemens Building Technologies Division is the North American market leader for safe and secure, energy-efficient and environmentally-friendly buildings and infrastructure. As a technology partner, service provider, and system integrator, Building Technologies has offerings for fire protection; life safety; and security as well as building automation; heating, ventilation, and air conditioning (HVAC); and energy management. Since 1995, Siemens has helped to modernize nearly 7,000 buildings worldwide, including important American landmarks such as World Trade Center Memorial, Times Square Building, Carnegie Hall, Walt Disney World and the Mount Vernon Estate.
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Provides technical service to customer Fire Safety systems including technical support during the installation and commissioning of new or expanded systems. Coordinates with contractors in the process of installation of systems sold by a branch office. Performs system commissioning on systems including loading software programs and implementing modifications as necessary. Conducts testing and inspects systems under maintenance agreements. Responds and carries out to completion any troubleshooting and repairs to assigned customer systems. Ensures company-owned test equipment and installation equipment is in proper working order. Returns equipment in need of repair or calibration to the office in a timely manner. Identifies code issues and non-conformance issues. Makes recommendations regarding both systems installations and service contract facilities. Reports daily on activities completed, deferred, requiring further action or material. Participates in On-Call assignments/ schedules as required. Acts as a mentor and provides on-the-job training to lower level Field Service Technicians as assigned. Coordinates with contractors in the process of installation of systems sold by a branch office. Performs system commissioning on systems including loading software programs and implementing modifications as necessary. Conducts testing and inspects systems under maintenance agreements. Responds and carries out to completion any troubleshooting and repairs to assigned customer systems Conducts on-going system operation training for end user customers.
A.S. degree in Electronics or related field, or equivalent experience in the installation and maintenance of low voltage electronic systems. 2-3 years in the installation and maintenance of Fire Safety products. NICET Certification Requirements. (National Institute for Certification in Engineering Technology) Level II Fire Alarm Certification Within 24 months State or local fire alarm planner or contractor license as required by state regulations within 24 months. Strong customer service skills. Good verbal and written communications skills. Skilled in the PC applications and in the use of word processing and spreadsheet programs Ability to lift seventy-five (75) pounds unassisted. Must have valid state drivers license.
Participates in semi-complex equipment installation, trial runs, investigative tests, repairs and overhauls. Participates in training customers on semi-complex products and services. Performs semi-complex maintenance on tools, test equipment, etc., and maintains documents of all installations, inspections, maintenance and repair work, and failures. Participates in responding to semi-complex service or systems calls. Participates in the assessment of semi-complex product/equipment performance based on field support data and recommends modifications or improvements.
Required Knowledge/Skills, Education, and Experience
Associates degree or 1-2 years of vocational technical training preferred. HS diploma or equivalent required. Specialized skill training/certification may be required.
Demonstrates comprehensive working knowledge of a technical or specialty area, and of operations, methods, and practices.Generally, 2-5 years of successful experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above.
Individual must possess a valid Driver's license in good standing.
Individual must be at least 21 years of age in order to participate in the required Siemens vehicle plan.