Siemens Careers

Service Specialist - Building Automation Controls

Pelham, Alabama
Customer Services

English (US)

Job Description

Division: Smart Infrastructure
Business Unit: Regional Solutions & Services Americas
Requisition Number: 239356
Primary Location: United States-Alabama-Pelham
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: High School Diploma / (GED)
Travel Required: No

Division Description:

The Siemens Building Technologies Division is the North American market leader for safe and secure, energy-efficient and environmentally-friendly buildings and infrastructure. As a technology partner, service provider, and system integrator, Building Technologies has offerings for fire protection; life safety; and security as well as building automation; heating, ventilation, and air conditioning (HVAC); and energy management. Since 1995, Siemens has helped to modernize nearly 7,000 buildings worldwide, including important American landmarks such as World Trade Center Memorial, Times Square Building, Carnegie Hall, Walt Disney World and the Mount Vernon Estate.

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Job Description:

Position Overview

Performing Real-Time Building Environmental Alarm Monitoring, Dispatch Services, Remote Analysis and Troubleshooting on DDC systems and devices related to Building Automation. Providing Field Support to Building Property Managers, Control Specialist, HVAC Mechanics, and/or customers.



Provide Realtime Building Alarm Monitoring, Analysis, and Resolution of active alarms

Assist in Corrigo Work Orders for Triage, Documentation, and Resolution

Assist in Work Order Dispatch and Escalation Services

Provide Field Support for HVAC, BAS controllers, DDC programming, and CAD Design

Troubleshoots Networks, HVAC components, and/or Control Systems remotely

Setup, Schedule, and Execute Building and Trend Data Reporting

Administer server BLN setup, connectivity, and database transfers

Complaint handling and documentation write-ups

Understand Benchmarks, Metrics, and KPIs


Required Knowledge/Skills, Education, and Experience

HS diploma or GED

3+ years of technical experience

Good understanding in MS Office (Excel, Outlook, Word, etc.)

Ability to work independently or in team environment

Ability to work shift hours, holidays, and overtime as required

Good communication skills (verbal and written)


Preferred Knowledge/Skills, Education, and Experience

Associate’s degree in HVAC

3-5 years work experience in HVAC or Building Controls

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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