Business Unit: Customer Services
Requisition Number: 241351
Primary Location: United States-North Carolina-Cary
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Bachelor's Degree
Travel Required: 30%
Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.
With 45,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and more filled with happiness.
For more information, please visit: http://www.usa.siemens.com/healthineers
Siemens US Talent Acquisition
Develops and conducts training programs to prepare employees and customers to support products in the field for
installation, safety, maintenance and service of Laboratory Diagnostics Automation, Immunoassay and Chemistry
systems: Courses will be Instructor led and virtual classes. Demonstrates the ability to learn new ideas and create
additional learning opportunities. Collaborates on the development of training content for the standard courses, Distance
Learning System and e-learning tools. Lectures class on safety, installation, calibration, maintenance, and service of
medical equipment, following the course description, outline, handouts, and texts. Demonstrates mastery of procedures
being taught, such as service and troubleshooting. Observes trainees in lab sessions and administers oral, written and
practical exams. Completes summary reports to evaluate trainees' performance. Participates in meetings, seminars, and
training sessions within and outside of the United States to obtain information useful to training facility and integrates
information into training program. Occasional travel to conduct technical training classes at global Siemens or customer
Conducts complex individual and group technical training courses and activities for employees and customers. Monitors
the effectiveness of course materials, reviews feedback, and modifies/revises course materials as instructed. Completes
the development of new course materials. Maintains comprehensive knowledge on the application, installation, and
operation of all assigned products, tools and services. May identify, evaluate and obtain training programs and materials
from external vendors.
Required Knowledge/Skills, Education, and Experience
Demonstrates and applies a broad knowledge of field of specialization through successful completion of moderately
complex assignments. Successfully applies complex knowledge of fundamental concepts, practices, and procedures of
particular area of specialization. Demonstrates knowledge of organization's business practices and issues. Typically 2-4
years of successful experience in related field and successful demonstration of Key Responsibilities and Knowledge as
presented above. Advanced degree MAY be substituted for experience, where applicable.