Technical Writer/Service Documentation

Job Description

Organization: Siemens Healthineers
Business Unit: Diagnostics
Requisition Number: 242136
Primary Location: United States-New Jersey-Flanders
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Bachelor's Degree
Travel Required: 5%

Job Description:

 

 
The Service Lifecycle Management (SLM) Documentation group is seeking an experienced and versatile technical writer to join our team of technical writers and technical illustrators who create field service manuals for the Laboratory Diagnostics business area.
 
The SLM technical writer writes, edits, and organizes complex technical information (e.g., installation instructions, maintenance instructions, troubleshooting guides, service procedures, and product update instructions) for engineers and other service personnel. In addition, the ideal candidate will lead technical documentation projects, represent the department at meetings, and support other teammates as needed.
 
Responsibilities
  • Works directly with subject matter experts to gather information, create content, and obtain approvals using strong interpersonal skills and customer-service skills.
  • Successfully manages concurrent long-term deliverables while supporting short-term projects.
  • Actively participates in team meetings at the project and department levels to ensure the timely and successful completion of every deliverable.
  • Supports new product development and commercialized products.
  • Migrates existing content to a content management system.
Required Knowledge/Skills, Education, and Experience
 
The ideal candidate:
  • has over 10 years of technical writing experience.
  • can efficiently and effectively organize, improve, and simplify complex source material while identifying and filling gaps.
  • is an excellent communicator and teammate who will proactively communicate questions and needs to subject matter experts and escalate issues to management for prompt resolution.
  • is comfortable leading others or supporting colleagues depending on the needs of team.
Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Preferred Knowledge/Skills, Education, and Experience
 
The ideal candidate:
  • has experience with structured authoring tools such as Arbortext Editor or FrameMaker.
  • is comfortable working in a content management system.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

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Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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