Service Engineer

Job Description

Organization: Siemens Healthineers
Business Unit: Diagnostics
Requisition Number: 242599
Primary Location: United States-New York-Tarrytown
Assignment Category: Full-time regular
Experience Level: Entry level
Education Required Level: Associate's Degree / College Diploma
Travel Required: 20%

Job Description:

Job Description

Proven ability to troubleshoot, repair, and upgrade complex instruments. At least 2 years experience troubleshooting hardware and software issues in a Field service or R&D environment. Provides assistance with testing and troubleshooting in a variety of engineering tasks. Assists in troubleshooting, assembling, and retrofitting prototypes. Experienced with electrical and mechanical devices, electrical wiring, fluidics components, schematics and technical drawings. Communications/ IT experience a plus.  Familiar with diagnostic software and remote access diagnostics.  Assists with engineering related studies, processes, designs, inspections and/or quality audits. Provides assistance with gathering, recording and maintaining engineering specific information. Looking for troubleshooter with a focus on "systems engineering". Technical education required. Some travel required. Occasional off shift hours may be required.

 

Position Overview

This Engineer 1 position reports to the Senior Manager of Engineering/ Prototype and Engineering Support.  The focus of this position is to: troubleshoot, repair, and upgrade complex instruments  Provide assistance with testing and troubleshooting in a variety of engineering tasks. Assist in troubleshooting, assembling, and retrofitting prototypes, and working with electrical and mechanical devices, electrical wiring, fluidics components, schematics and technical drawings.  Assist with engineering related studies, processes, designs, inspections and/or quality audits. Provide assistance with gathering, recording and maintaining engineering specific information.


Responsibilities


Troubleshoot, repair, and upgrade complex diagnostic equipment during all stages of development at R&D sites, OEM manufacturers, and Customer sites.  Work closely with and provide feedeback to R&D engineers, Manufacturing, Assay development, and Service.

Responsibilities include:

troubleshoot, repair, and upgrade complex instrumentsand prototypes

Working with counterparts in other areas of R&D, Manufacturing, Service, GAD.

working with electrical and mechanical devices

Provide assistance with gathering, recording and maintaining engineering specific information

Provide feedback regarding instrument issues found to Engineering, Manufacturing, and Service

Recording and maintaining engineering specific information iccordance with FDA regulations


Required Knowledge/Skills/Education/Experience

Proven ability to troubleshoot, repair, and upgrade complex instrument

Proven Customer service skills

Familiar with diagnostic instrument software and remote access diagnostics.

At least 5 years troubleshooting diagnostic equipment

At least an Associates degree in electronics or Bio-Medical studies, Bachelors Degree preferred

Able and willing to travel, up to 30% travel.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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