Business Unit: Diagnostics
Requisition Number: 242818
Primary Location: United States-California-Los Angeles
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Bachelor's Degree
Travel Required: 80%
Zone Hemostasis Product Specialist
The Zone Hemostasis Technical Product Specialist is responsible for technical product discussions with prospect and current customers enabling sales success for the hemostasis instrument and reagent product portfolio within the Zone. The Technical Product Specialist works closely with the Hemostasis and Hematology Sales Specialists in in the Zone, as well as the Hemostasis Marketing team and the Technical Applications Organization to develop product and market knowledge to ensure successful strategies and supporting tactics for increasing Zone Sales and Market Share. The Technical Product Specialist develops and maintains business relationships with key opinion leaders in the Zone and monitors industry developments and follow market changes via sales calls and analysis of competitive information.
Develops pre-sale relationships with prospect conversion target accounts in the zone. Assists local Hemostasis and Hematology (HH) Specialist and RFP team with account specific RFP preparations.
Assists HH Specialist develop and deliver technical presentations regarding general reagent and instrument performance. Delivers technical presentations for group or one on one settings regarding specific customer questions and needs.
Escalates any customer questions/concerns as necessary to US Marketing, Clinical Consultants, and Global Business Area teams for evaluation of business strategy and/or technical revisions needed.
Collaborates with Inside Sales, Assay Clinical Specialists, Technical Applications Organization regarding addition of specialty Hemostasis assays for current accounts within the Zone, providing additional technical support as required.
Job Requirements: Bachelor’s Degree with a discipline in Medical Technology is preferred. 5 years technical experience with Hemostasis is required. Sales and/or marketing experience is desirable.
This position requires excellent presentation and communication skills with the ability to interact with all levels external customers as well as all levels of the of the organization as well as external customers. Must have logical thinking and analytical ability as well as proficient in MS office suite (excel, ppt etc.).