Business Unit: Regional Solutions & Services Americas
Requisition Number: 243029
Primary Location: United States-Kentucky-Louisville
Assignment Category: Full-time regular
Experience Level: Senior level
Education Required Level: Bachelor's Degree
Travel Required: 25%
Leads, manages, and oversees strategy, sales and service operational activities for a single Branch location. May also oversee the sales and service operations for other BT sales offices. Deploy and motivate staff to achieve sales, installation and/or service delivery activities. Assures that Branch employees appropriately leverage available resources; such as FBA, HR, Legal, Procurement, EHS, and Field Operations Standards / Sales Standards / Business Excellence. Develops and maintains personal contact with new and current major customers at the executive level to maximize opportunities and ensure customer satisfaction.
Collaborates with Zone management regarding branch strategies, plans, performance and other pertinent conditions. Assist management in the development and execution of BT strategy and horizontal synergy plans at the branch level. Lead implementation of Business Target Agreements at the branch level including sales forecast, annual budget, profit plan, cost control, asset management plan and other financial deliverables.
Manage workforce utilization planning for sales, service operations and support functions to ensure effective staffing for current and future business needs. Advise employees on developing business and implementing sales and operations plans.
Develops and maintains personal contact with new and current major customers to maximize opportunities and ensure customer satisfaction and provide support for current and future projects or service contracts. Foster profitable growth through definition and implementation of team-selling strategies that expand BT business with existing customers and/or penetrate new accounts.
Responsible for branch employee engagement, safety and retention activities. Ensures all managers and supervisors foster career development for their employees and manage performance.
Responsible for developing branch employee commitment to customer satisfaction and promoting positive employer branding and the reputation of Siemens.
Ensures compliance with all federal and local rules and regulations applicable to the geographic area as well as all company policies and procedures. Support compliance protocol under the BT Compliance Officer.
Acts as a company representative and liaison to customers and local authorities to capitalize on local market opportunities.
The Branch Manager may work with other Divisions in order to provide comprehensive customer solutions across Siemens’ products and services.
Bachelor’s degree in Business Administration, Marketing or other related field, or equivalent work experience.
8+ years in sales and operations management with demonstrated ability to lead, motivate and direct personnel toward achievement of a common goal.
Excellent negotiation, verbal and written communication skills are required to interact with customers, vendors and employees.
Strong business acumen with the ability to understand and manage the dynamics of a P&L.
Technical and/or business licenses or registrations as required by geographic area.
Frequent domestic travel required
Reports to Zone VP
Manages Sales & Service Operations Managers, Sales employees, Business Development Managers, administrative staff.
Other Branch Managers, other positions reporting to Zone VP
Work is generally performed in an office environment with a moderate noise level and regular distractions.
Time will be spent at customer locations. That may include time spent on construction sites. These sites may have a moderate noise level and regular distractions.
Some physical requirements such as reaching, climbing, standing and bending.
Ability to work extended hours occasionally as required.
Is responsible for achievement of all strategic and financial goals within the Branch and sales office as applicable.
Drive design, development and implementation of Branch business target agreements and plans including sales forecast, annual budget, profit plan, cost control, asset management plan and other financial deliverables based on BT goals and objectives.
Directs the implementation of Branch sales and operations solutions and services programs, Workflow Standards, Quality and Productivity, Safety programs, best practices and other initiatives.
· Individual must possess a valid Driver’s license in good standing
· Individual must be at least 21 years of age in order to participate in the required Siemens vehicle plan
· Qualified Applicants must be legally authorized for employment in the Unites States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.