Service Technician II - Fire Alarm Systems

Job Description

Organization: Smart Infrastructure
Business Unit: Regional Solutions & Services Americas
Requisition Number: 243260
Primary Location: United States-Texas-Irving
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: High School Diploma / (GED)
Travel Required: 20%

Job Description:

Position Overview:

Reporting to the Service Operations Supervisor, this position provides technical service to customer Fire Safety systems including technical support during the installation and commissioning of new or expanded systems.   

 

Job Duties:

·        Coordinates with contractors in the process of installation of systems sold by a branch office. 

·        Performs system commissioning on systems including loading software programs and implementing  modifications as necessary.

·        Conducts testing and inspects systems under maintenance agreements. 

·        Responds and carries out to completion any troubleshooting and repairs to assigned customer systems. 

·        Ensures company-owned test equipment and installation equipment is in proper working order.

·        Returns  equipment in need of repair or calibration to the office in a timely manner.  Identifies code issues and non-conformance issues.

·        Makes recommendations regarding both systems  installations and service contract facilities. 

·        Reports daily on activities completed, deferred, requiring further action or material.  Participates in On-Call assignments/ schedules as required.   

·        Acts as a mentor and provides on-the-job training to lower level Field Service Technicians as assigned. 

·        Coordinates with contractors in the process of installation of systems sold by a branch office. 

·        Performs system commissioning on systems including loading software programs and implementing  modifications as necessary.

·        Conducts testing and inspects systems under maintenance agreements. 

·        Responds and carries out to completion any troubleshooting and repairs to assigned customer systems  Conducts on-going system operation training for end user customers.   

 

Required Knowledge, Skills, Abilities, and Education:

·        A.S. degree in Electronics or related field, or equivalent experience in the installation and maintenance of low voltage electronic systems. 

·        2+ years in the installation and maintenance of Fire Safety products. 

·        NICET II Fire Alarm Certification required (National Institute for Certification in Engineering Technology) within 24 months of hire. 

·        Texas State Fire Alarm License (FAL). 

·        Strong customer service skills. Good verbal and written communications skills. 

·        Skilled in the PC applications and in the use of word processing and spreadsheet programs.  Ability to lift seventy-five (75) pounds unassisted.

·        Must have valid state drivers license and must be at least 21 years of age in order to participate in the required Siemens vehicle plan

 

Why Siemens?

  • Siemens is a globally diversified engineering powerhouse: an opportunity such as this one can open doors to engineering practices and businesses new to you, preparing you for a great future with potential in so many types of fields—sustainability, energy, medical technologies, to name a few—in almost any location you ever dreamed of exploring.
  • Competitive compensation.
  • Excellent health, dental, and vision plans with many options from which to choose.
  • All employees receive Life Insurance, Short and Long-Term Disability coverage.
  • 401k match dollar for dollar up to 6% of gross salary.
  • Education and tuition reimbursement programs available.
  • Extensive product training and professional career development.

Siemens Smart Infrastructure (SI) is shaping the market for intelligent, adaptive infrastructure for today and the future. It addresses the pressing challenges of urbanization and climate change by connecting energy systems, buildings and industries. SI provides customers with a comprehensive end-to-end portfolio from a single source – with products, systems, solutions and services from the point of power generation all the way to consumption. With an increasingly digitalized ecosystem, it helps customers thrive and communities progress while contributing toward protecting the planet. SI creates environments that care. Siemens Smart Infrastructure has its global headquarters in Zug, Switzerland, and has around 71,000 employees worldwide.

 

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Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

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Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

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Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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