Field Service Technician

Job Description

Organization: Digital Industries
Business Unit: Customer Services
Requisition Number: 243378
Primary Location: United States-Massachusetts-Boston
Assignment Category: Full-time regular
Experience Level: Senior level
Education Required Level: Technical Diploma
Travel Required: 95%

Division Description:

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.

The Siemens Digital Factory Division offers a comprehensive portfolio of seamlessly integrated hardware, software and technology-based services in order to support manufacturing companies worldwide in enhancing the flexibility and efficiency of their manufacturing processes and reducing the time to market of their products.

For more information, please visit:

Job Description:


Position Overview 

This position will report to the Field Service Manager in charge of Motion Control Machine Tool Field Service. Equipment knowledge to include the majority of the following; Sinumerik, Simodrive, Simatic PLC’s, various communications protocols and Siemens HMI systems.


•Performs complex trouble shooting, problem analysis and product specific service
•Performs complex maintenance on tools, test equipment, etc., and completes documents of all inspections, maintenance and repair work, and failures.
•Knowledge of 5-axis machining technology preferred. Specific Siemens product experience in SINUMERIK and SIMODRIVE, especially 840D and 611D
•Knowledge of Siemens product experience in SINUMERIK and SIMODRIVE, including non-current products such as System 3, 810 classic, 6RB2101, 6RA27 .

Required Knowledge/Skills, Education, and Experience

10+ years of technical hands on experience specific to electrical measurement equipment
•Working proficiency with electrical measurement equipment including; multimeters, meggers, oscilloscopes, and various specialized equipment for communication and network systems. 

Adept at field service, troubleshooting and commissioning activities for Siemens Sinumerik CNC’s in manufacturing facilities.
•Proven troubleshooting techniques and excellent interpersonal communication skills.
•Candidate should be able to read and understand electrical plans, specifications, drawings, and installation schematics.

•Travel required with the position 95%

Preferred Knowledge/Skills, Education, and Experience

•Candidate should be able to understand program structure in ladder logic, function block, Sequential Function charts, and statement list.
•Candidate should be familiar with electrical safety PPE and procedures (LOTO, NFPA70E and OSHA regulations.)
•Equipment knowledge in the following; Milling, Turning, Grinding, industrial controls, various communication interfaces, serial, parallel, ethernet.
•PC construction hardware and software, including general maintenance



Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

Can't find what you are looking for?

Let's stay connected

Can't find what you are looking for?