Sales Support Specialist

Job Description

Organization: Siemens Healthineers
Business Unit: Americas
Requisition Number: 243499
Primary Location: United States-Massachusetts-Norwood
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Other
Travel Required: 25%

Job Description:

 

Sales Support Specialist

 

Working collaboratively across the organization, the Sales Support Specialist supports our sales team as it relates to finding solutions for our customers. This individual will enhance the overall customer experience for internal and external customers by; providing relevant insights and identifying solutions to increase sales growth.  This is an opportunity to a play a leading role in one of the fastest growing markets in the healthcare diagnostics industry.

 
Job Description:
  • Supports the North America Point of Care organization by driving and tracking KPIs including sales rep performance, funnel volume and quality, sales results
  • Provides insights on customer needs and operational approaches to maximize opportunities and mitigate risks
  • Engages key internal partners to address process bottlenecks and implement continuous improvement
  • Provides insights on portfolio business performance, territory performance, customer needs, and designs approaches to maximize opportunities and mitigate risks
  • Interfaces with NAM Healthineers operations colleagues to position POC requirements and inputs into various projects
  • Guides the customer sales support process related to VIP Visits, reference sites product demonstrations or presentations, and field sales support
 
Required Knowledge/Skills, Education, and Experience:
  • Possesses superior knowledge of the medical device market and the healthcare environmental changes
  • Strong collaborator with Customer Service, Business Operations, Process Engineering experience desired
  • Demonstrates and applies advanced knowledge of concepts, practices, and procedures for managing complex data driven marketing projects
  • Possesses a highly analytical mind with excellent MS Excel Skills
  • Excellent written, presentation and communication skills
  • Strong objection handling and conflict resolution skills
  • Possesses excellent interpersonal skills
  • Must be able to travel 25% or more as required
  • SAP Knowledge and Experience strongly preferred
 
 

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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