Sales Support Manager - After Market Sales

Job Description

Organization: Portfolio Companies
Business Unit: Postal, Parcel & Airport Logistics
Requisition Number: 243867
Primary Location: United States-Texas-Irving
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Bachelor's Degree
Travel Required: 10%

Job Description:

Siemens Logistic LLC Customer Service business segment is seeking a Sales Support Manager to lead our After-Market Sales Team comprised of 4 - 8 employees. Our objective is to grow the Siemens Logistics brand by being the provider of choice to all industries served. The After-Market sales Manager must lead by example in a working environment, where proficiency and customer satisfaction are the main goals. This is a P&L role for the after-market / spare part portfolio with an increasing growth strategy. This position reports directly to the Vice President of Customer Service.

Siemens Logistics LLC is a provider of Logistic Industry Solutions and Products. The business comprises a comprehensive portfolio in Mail & Parcel logistics and automation, Aviation logistics with baggage handling and air cargo, as well as, Customer Service offerings supporting our customers with maintenance, operation and optimization. Our customers are airports & airlines, courier express parcel providers, the US Postal Service and commercial postal service providers.

• Assist management in devising sales plans and strategies, develop forecasts, budgets and operating plans for spare part sales channels.
• Develops, manages and controls budget plans for short term and long-term objectives.
• Guides the overall sales support operation to ensure achievement of goals and objectives directly or through subordinate staff.
• Develops and oversees the spare parts order quotation process, including preparation, distribution and follow-up of the final proposal.
• Develops standards, training, and individual goals for the Team, monitors their achievement and prepares productivity and progress reports.
• Manages Sales Administration activities.
• Provides involved mentoring to the team to promote individual growth.
• Guides team in handling of incoming sales calls requiring price, delivery and / or technical assistance or warranty information.
• Efficiently manages inventory levels.
• Ensures all safety standards are met.

Required Knowledge/Skills, Education, and Experience

• BS/BA in related discipline or advanced degree, where required.
• Typically, eight (8) + years of successful experience in a directly related field and successful demonstration of Key Responsibilities and Knowledge as presented above with P&L responsibility.
• Computer skills – MS Outlook, SAP, Excel, PowerPoint, Word
• Planning and managing results and performance is essential.
• Demonstrates understanding and application of management approaches for work direction, motivation, performance management, and disciplinary action.
• Deep professional know-how and Sales experience.
• Solid professional judgment and problem-solving competence.
• Improves existing processes and approaches.
• Travel requirement – 10%.
• Qualified Applicants must be legally authorized for employment in the United States.

Preferred Knowledge/Skills, Education, and Experience

• Demonstrated experience with providing Mentor relationship within his/her team.
• Project Management Professional (PMP) certification preferred.
• Demonstrates and applies advanced knowledge of concepts, practices, and procedures for After Market Sales.
• Experience in delivering using multiple variations of finance structures.
• Experience leading a team comprised of 4-8 with large year on year growth.
• Advanced management understanding to work with employees in different workflows organization environment.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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