Business Unit: Customer Services
Requisition Number: 245848
Primary Location: United States-Pennsylvania-Philadelphia
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Associate's Degree / College Diploma
Travel Required: 90%
At Siemens Healthineers, we are passionate about enabling healthcare professionals to deliver high quality patient care, and to do so affordably. A leading global healthcare company, Siemens Healthineers continues to strengthen our portfolio of medical imaging and laboratory diagnostics, while adding new offerings such as managed services, consulting, and healthcare IT services – as well as further technologies in the growing market for therapeutic and molecular diagnostics.
Siemens Healthineers develops innovations that support better patient outcomes with greater efficiencies, giving providers the confidence they need to meet the clinical, operational and financial challenges of a changing healthcare landscape.
The Siemens Healthineers Clinical Education Organization has overall responsibility for providing the onsite technical training for Siemens Interventional Imaging platform at our customer's medical facilities. This includes training for Artis family inclusive of all versions.
In this role you will ensure that the Clinical Education training on Siemens Imaging systems and components is facilitated to provide expert technical training, deliver customer excellence, and represent Siemens Healthineers and Clinical Education with professionalism and a focus on delivering a positive customer experience. The candidate will work with the Sensis Education team, the AT Internal Training and Development Specialists, Education and Service Management, and the AT Sales and Service team to promote positive customer relationships as well as participate and promote internal team integration and networking resulting in a sharing of knowledge and expertise.
To effectively educate customers to operate Siemens equipment proficiently and safely, ensuring customer satisfaction.
1. Preparation: Prepare and gather necessary documentation for end user training at customer site.
2. Customer Education and Equipment Turnover: Conduct educational sessions at the customer site to educate customers on how to use modality specific Siemens equipment.
3. Professional Administration: Complete regulatory and core process documents in a timely fashion.
Minimum 3 years Siemens Interventional Imaging
Advanced Imaging experience
Teaching/training experience preferred
Ability to travel extensively, up to 95% required (nationwide)
Valid driver's license and good driving record is required