Business Unit: Customer Services
Requisition Number: 248217
Primary Location: United States-Massachusetts-Boston
Assignment Category: Full-time regular
Experience Level: Mid level
Education Required Level: Technical Diploma
Travel Required: 100%
Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.
With 45,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and more filled with happiness.
For more information, please visit: http://www.usa.siemens.com/healthineers
At Siemens Healthineers, we are passionate about enabling healthcare professionals to deliver high quality patient care, and to do so affordably. A leading global healthcare company, Siemens Healthineers continues to strengthen our portfolio of medical imaging and laboratory diagnostics, while adding new offerings such as managed services, consulting, and healthcare IT services – as well as further technologies in the growing market for therapeutic and molecular diagnostics.
Siemens Healthineers develops innovations that support better patient outcomes with greater efficiencies, giving providers the confidence they need to meet the clinical, operational and financial challenges of a changing healthcare landscape
The Siemens Medical Solutions (SMS) Clinical Education Organization has overall responsibility for providing the onsite technical training for Siemens Magnetic Resonance Imaging systems in the MR modality at our customer's medical facilities.
In this role you will ensure that the Clinical Education training on MR systems and components is facilitated to provide expert technical training, deliver customer excellence, and represent Siemens Medical Solutions and Clinical Education with professionalism and a focus on delivering a positive customer experience. The candidate will work with the MR Modality team, the MR Internal Training and Development Specialists, Education and Service Management, and the MR Modality Sales and Service team to promote positive customer relationships as well as participate and promote internal team integration and networking resulting in a sharing of knowledge and expertise.
To effectively educate customers to operate Siemens equipment proficiently and safely, ensuring customer satisfaction.
1. Preparation: Prepare and gather necessary documentation for end user training at customer site.
2. Customer Education and Equipment Turnover: Conduct educational sessions at the customer site to educate customers on how to use modality specific Siemens equipment.
3. Professional Administration: Complete regulatory and core process documents in a timely fashion.
Clinical Radiographer background with a minimum of 4 years MRI clinical experience required
ARRT Certified in MRI
Additional ARRT certifications and registries a plus
BA or BS preferred
1.5T experience required, 3T experience and knowledge also preferred
Experience on Siemens MRI systems a plus
Experience in advanced neuro, cardiac, and/or breast imaging preferred
Experience in pediatric imaging a plus
Previous Application Specialist experience a plus
Strong communication skills both written and verbal needed
Management/supervisory experience a plus Teaching experience in a clinical environment preferred
Ability to travel extensively up to 95%