SLC H CS CCC Dispatcher 西门子 中国）有限公司 医疗业务领域 售后服务部 客户关怀中心 派工专员（工作地点：上海）
For our Healthcare Sector we are looking for a Dispatcher at the earliest opportunity.
The Dispatcher overall responsible for the service order in SAP and close service ticket timely and accurately. Coordinate CSE, tools and spare part arrive on service site on time. Coordinate the returned part arrive at dispatch point on time Working.
What are my responsibilities?
1. Coordinate three elements Customer Service Engineer, tools and spare part arrive on service site on time.
2. Communicate with Customer effectively Coordinate returned part arrive at dispatch point on time Maintain SAP and relevant information platform timely and accurately Close the service ticket timely and accurately against follow up telephone call.
3. Will to take responsibility.
4. Cooperation and warm attitude.
What do I need to qualify for this job?
1. More than 2 years in Customer Service Center is highly preferred.
2. Being familiar with MS office and SAP Time and multitask management;
3. Good in read and write English.
4. Experience in customer service field Capabilities.
5. Education in Bachelor or above
What else do I need to know?
The Siemens Healthcare Sector is one of the world's largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids. Siemens offers its customers products and solutions for the entire range of patient care from a single source – from prevention and early detection to diagnosis, and on to treatment and aftercare. By optimizing clinical workflows for the most common diseases, Siemens also makes healthcare faster, better and more cost-effective. Siemens Healthcare employs some 51,000 employees worldwide and operates around the world. the Sector posted revenue of 12.5 billion euros and profit of around 1.3 billion euros in 2013. For further information please visit: www.siemens.com.healthcare
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Siemens Recruiting Team
Requisition ID: 297807
Organization: Siemens Healthineers
Career Level: 高级人员