Siemens Careers

Solution Implementation Expert

Singapore, Singapore; Kuala Lumpur, Malaysia; Manila, Philippines; Bangkok, Thailand; Ho Chi Minh City, Vietnam
Customer Services

English (UK)

Job Description

Siemens Healthineers (SHS) is hiring a Solution Implementation Expert to become part of our team at Siemens Healthineers Customer Service (CS) Solution Implementation (SI) as a Solution Implementation Expert for Atellica Solution system & Laboratory Diagnostics (LD) automation projects.

What are my responsibilities?

  • Responsible for Atellica Solutions system and Laboratory Diagnostics (LD) automation system implementation in time without compromises on quality
  • Knowledge transfer and guidance of the local Customer Service Engineer (CSE) during the implementation of systems
  • Support country Project Managers in all aspects of implementation skills that lead to a successful implementation project
  • Proactively report and document project progress and status to SI Operation Office
  • Handover project to Local Customer Service Organization, following a defined hand over protocol
  • Fulfill administrative requirements related to the internal Solution Implementation processes

What do I need to qualify for the job?

  • BS/ BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience. A certification may be required in some areas
  • Minimum 3 years of experience in laboratory diagnostic products
  • Experience with the chemistry, immunology and automation product range
  • Knowledge of Siemens Healthineers LD product portfolio is preferred
  • Excellent customer-facing skills both in a project implementation and project operations situation
  • The ability to successfully handle critical and non-distinctive situations and challenges
  • You feel very comfortable working in an international team
  • Effective written and verbal communication skills
  • Good English skills spoken and written. Additional language skills desirable
  • Willingness to travel. Expected travel days 165 days /year

What else do you need to know?

With 47,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and more filled with happiness.

Job ID: 65960

Organisation: Siemens Healthineers

Experience Level: Experienced Professional

Job Type: Full-time

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