Siemens Careers

IT Business Analyst (m/f/diverse) for Bridge@Sense

Erlangen, Germany
Information Technology

Job Description

Now’s our time to inspire the future of healthcare together.
We at Siemens Healthineers are committed to helping healthcare providers globally to succeed in today’s dynamic environment. We are inspired to transform the way things are done – because we want what is best for our people, our customers and ultimately the health of mankind.  

While we are investing in engineering excellence – leading-edge medical technologies and services, we don’t stop there. We’re also investing in our 48.000 people with the hearts of pioneers and minds of engineers, highly committed and connected in the healthcare industry.

Join our team now at Siemens Healthineers as IT Business Analyst (m/f/diverse) for Bridge@Sense.

If you are ambitious and change makes you thrive, you will have the opportunity to manage and identify customer service needs. This includes working with business and technology areas to gather requirements for development and management.

  • You will be responsible for one of our Service Now applications (BRIDGE) as a IT product owner

  • As a business analyst you will analyze, validate and document the business and system requirements

  • You will develop user stories for sprints based on epics/ features and further a comprehensive requirement specification that will determine the estimate of cost, time and resources to deploy solutions

  • You will liaise with the service development team to suggest a high level functional solution

  • You will ensure that relevant stakeholders are involved in specifications of new services and/or major upgrades to existing services

  • You will develop deep understanding of business processes and proactively suggests innovative technology solutions that lead to continuous business process improvement

  • Further you will ensure compliance to Q, ISEC and DP regulations

This position may suit you best, if you are an open person that thrives for service excellence by personal engagement, with an innovative,  proactive customer & outcome oriented mindset.

  • You have completed a study  or vocational training in computer science or informatics with at least 5 years of professional service management experience

  • You are motivated by translating operational challenges into valuable technology solutions that exceed expectations of business partners
  • You have a personal affinity to the digital world and modern cloud based technology 

  • You enjoy working and driving change and taking responsibility in complex and global technology environments

  • You feel comfortable to execute your work and communication in English language in an international and truly global team as well as with business representatives

  • You are a team player that puts the team´s success #1

  • You are certified in  Project Management - (e.g. PM @ Siemens PM4 / PM3), you have basic knowledge in ITIL & ServiceNow 

  • You  have  strong experience in customer service processes, especially in the SCM (supply chain management) area

If you want to join us in transforming the way healthcare is delivered, get in touch with us.
if you wish to find out more about the specific business before applying.
+49 (9131) 7-35335
if you wish to discuss any initial questions with our recruitment team. The contact person handling this job ad is Susanne Beutner.
if you would like to find out more about jobs & careers at Siemens Healthineers.
As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

Job ID: 70203

Organisation: Siemens Healthineers

Experience Level: Experienced Professional

Job Type: Full-time

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