Application Support Engineer Associate (GTAC)
MOM Support Engineer
We are looking for a Support Engineer for our department in Huizingen.
Siemens PLM Software delivers solutions built for the specific needs of individual industries. Based on years of experience understanding key industry requirements, these solutions help companies quickly realize value in their products and processes.
Within the Siemens organization our department forms a specialist and experienced team for the implementation of IT projects for industry, energy and the public sector based on the SIMATIC IT R&D suite product.
SIMATIC IT R&D Suite allows companies in CPG and
process industries to capitalize on their R&D potential and develop new
products faster. SIMATIC IT R&D Suite offers a scalable and flexible
platform to streamline, optimize and align all product development processes
with manufacturing. It keeps the product designs and processes well in line
with quality and regulatory requirements. The smooth integration and alignment
of R&D and manufacturing data and processes drastically speeds up the
transfer of final product designs to mainstream manufacturing.
What will you be responsible for?
As a Support Engineer in the R&D Suite support team:
your role will include solving configuration and implementation problems for our customers (end customers as well as partners)
you can be deployed on a multifunctional basis: you can solve problems independently, or in consultation with your colleagues you can look for the cause of the problem and for how to implement the best solution
you are in contact with the product development team which, based on the information you provide (scenarios to reproduce a problem) will carry out fixes in the standard product
you are able to work 50% of your time in the office in Huizingen (Belgium)
What knowledge and skills do you need?
You have a Bachelor's or Master's degree in ICT or engineering sciences
You have strong IT affinity; understanding the latest software technologies/code would be desirable
Basic experience or proven interest in IT projects will be an asset
Basic experience of production environments is an asset (for example food, chemicals, the laboratory world)
You will be fluent in English in view of the international context of the post. Dutch is an added bonus.
Skills: Communicative, analytical, customer-oriented, flexible, autonomous and structured, ability to quickly understand and assess the problem reported by the customer
What can Siemens offer you?
At Siemens you will have the opportunity to develop in an international environment. We offer a variety of work in a broad range of functions, plus in-depth in-house training to further enhance your career. Ongoing coaching and support by a sponsor also constitute part of the process. Because we actively promote homeworking and teleworking we offer alternatives for the problems of mobility. We offer you a competitive remuneration package with a broad range of possible non-statutory benefits such as group life insurance, healthcare insurance, etc.
As a Support Engineer you can continue to grow in various directions: you could become an expert in a clearly defined technology (Oracle, SQL*server, SQL*server Reporting services, .net, java, .. ), or you could become a functional expert. With the requisite experience from the support team you have the opportunity to progress to the department that implements new projects.
Job ID: 79202
Organisation: Digital Factory
Experience Level: Mid-level Professional
Job Type: Full-time