Siemens Careers

MES Contracts Administrator

Barnet, United Kingdom
Internal Services

English (UK)

Job Description

Role Objective:

An interesting role has become available for an experienced administrator to join our Managed Equipment Services Team (MES), based on site in Barnet. 

This role will provide support to our MES team on-site Barnet to ensure we deliver a first class service in accordance with the needs of Patients, Clinicians and Siemens' contractual obligation and core values.

This supporting role will be driven by the Key Performance Indicators included in the Performance Management System (PMS) with the objective of avoiding penalties, achieving consistently high Customer & Staff Satisfaction targets and maximising financial performance according to the objectives agreed.     

Key Responsibilities:     

To organise and store paperwork, documents and computer-based information

Create and maintain filing and other office systems

Keep diaries and arrange appointments

Schedule and attend meetings, create agendas and take minutes

Deal with telephone and email enquiries, using an email system

Liaise with staff in other departments and with external contacts

Order and maintain stationery and equipment                                                                                                       

Generate monthly reports of current maintenance contracts and indentify contracts due to expire

Liaise with Clinicians & staff to establish which contracts are to be renewed, what equipment is included and at what level of cover.                               

Obtain quotes from manufacturers and other third parties in accordance with the National Procurement Policy:

Complete all relevant paperwork in liaison with the Procurement Department

Identify condemned equipment and organise disposal within the agreed process guidelines.  Raise internal paperwork and update internal systems.

Arrange for third parties to collect and dispose of equipment.

Raise Purchase Orders as required         

Ordering new equipment in liaison with MES Manager

Handle invoicing queries

Chasing orders

Validate goods received against invoices and rectifying any discrepancies.        

Updating SAP/Spiridon.                                                                                                                                                                                  Distribute customer satisfaction questionnaires within the hospital 

Collate data and presentation of quarterly reports

Provide, organise and manage Helpdesk services as required

Assist with the production of the Monthly Performance Report in liaison with the MES Manager and to produce other management information as required.                                                                        

Process external and internal service reports

Archiving Documents

Booking out the meeting room when requested, including the organisation of refreshments

Support the equipment librarian

Provide cover , Take calls and answer bleep. Equipment Check stock level

Issue/ deliver and collect devices for the department 

Place items in to stock and record on system

Issue durables, thermometers, low value medical devices

Stationary/Insight orders

Operate the helpdesk EAM

Job ID: 83901

Organization: Siemens Healthineers

Experience Level: Experienced Professional

Job Type: Full-time

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