MES Contracts Administrator
An interesting role has become available for an experienced administrator to join our Managed Equipment Services Team (MES), based on site in Barnet.
This role will provide support to our MES team on-site Barnet to ensure we deliver a first class service in accordance with the needs of Patients, Clinicians and Siemens' contractual obligation and core values.
This supporting role will be driven by the Key Performance Indicators included in the Performance Management System (PMS) with the objective of avoiding penalties, achieving consistently high Customer & Staff Satisfaction targets and maximising financial performance according to the objectives agreed.
To organise and store paperwork, documents and computer-based information
Create and maintain filing and other office systems
Keep diaries and arrange appointments
Schedule and attend meetings, create agendas and take minutes
Deal with telephone and email enquiries, using an email system
Liaise with staff in other departments and with external contacts
Order and maintain stationery and equipment
Generate monthly reports of current maintenance contracts and indentify contracts due to expire
Liaise with Clinicians & staff to establish which contracts are to be renewed, what equipment is included and at what level of cover.
Obtain quotes from manufacturers and other third parties in accordance with the National Procurement Policy:
Complete all relevant paperwork in liaison with the Procurement Department
Identify condemned equipment and organise disposal within the agreed process guidelines. Raise internal paperwork and update internal systems.
Arrange for third parties to collect and dispose of equipment.
Raise Purchase Orders as required
Ordering new equipment in liaison with MES Manager
Handle invoicing queries
Validate goods received against invoices and rectifying any discrepancies.
Updating SAP/Spiridon. Distribute customer satisfaction questionnaires within the hospital
Collate data and presentation of quarterly reports
Provide, organise and manage Helpdesk services as required
Assist with the production of the Monthly Performance Report in liaison with the MES Manager and to produce other management information as required.
Process external and internal service reports
Booking out the meeting room when requested, including the organisation of refreshments
Support the equipment librarian
Provide cover , Take calls and answer bleep. Equipment Check stock level
Issue/ deliver and collect devices for the department
Place items in to stock and record on system
Issue durables, thermometers, low value medical devices
Operate the helpdesk EAM
Job ID: 83901
Organization: Siemens Healthineers
Experience Level: Experienced Professional
Job Type: Full-time