Siemens Careers

EDI e-customer support

Praha, Czech Republic
Internal Services

English (UK)

Job Description

Would you like to speak German?
Would you like to work in international atmosphere?
Do you have knowledge of EDI?

Be part of a new project and cooperate with colleagues around the world!
We are a new established team (in 2016) and we are looking for two more colleagues who will join our great team!
What would be your tasks?

• Responsibility of complete rollout process of EDI connections
• Provide functional advice for partner
• Receive, register, prioritize, forward, track and clarify incidents (incident ownership)
• Configure process system in provided tools, i.e. EDIBASE
• Perform changes to existing EDI converters
• Creation of new EDI converters based on the message guidelines/formats provided by the customer by using XSLT
• User support per phone and e-mail as well as monitoring functional mailboxes

You can look forward to:

• friendly, helpful team and positive atmosphere
• flexible working hours and possibility to work from home
• positive and supportive supervisor
• relax rooms
• team buildings
• internal trainings
• language curses
What should suitable candidate have/know:
• German: advanced in speaking, reading and writing
• English: advanced with focus on reading and writing
• Advanced EDI knowledge (EDI standards like EDIFACT, XML, IDOC, and others)
• EDI Converter know-how
• Knowledge of supply chain processes as advantage
• Good communication skills in speaking and writing
• Excel/Word: advanced
• Desired team worker, sociable and cooperative person, who is quality oriented

We also offer:

• 5 weeks of vacation, flexible working hours, home office and company nursery schools in Prague and Ostrava for work life balance
• variable bonus once per a year
• an individual budget of min. 24,000 CZK which you can turn into a combination of up to 8 days of extra holidays, cafeteria points or pension and/or life insurance
• meal vouchers
• possibility to become a Siemens shareholder and get free stocks
• various discounts and offers

Job ID: 86773

Organisation: Global Services

Experience Level: Experienced Professional

Job Type: Full-time

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