Siemens Careers

EDI e-customer support

Praha, Czech Republic
Internal Services

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English (UK)

Job Description

Would you like to speak German?
Would you like to work in international atmosphere?
Do you have knowledge of EDI?
Be part of a new project and cooperate with colleagues around the world!
We are a new established team (in 2016) and we are looking for two more colleagues who will join our great team!
 
What would be your tasks?
• Responsibility of complete rollout process of EDI connections
• Provide functional advice for partner
• Receive, register, prioritize, forward, track and clarify incidents (incident ownership)
• Configure process system in provided tools, i.e. EDIBASE
• Perform changes to existing EDI converters
• Creation of new EDI converters based on the message guidelines/formats provided by the customer by using XSLT
• User support per phone and e-mail as well as monitoring functional mailboxes
You can look forward to:
• friendly, helpful team and positive atmosphere
• flexible working hours and possibility to work from home
• positive and supportive supervisor
• relax rooms
• team buildings
• internal trainings
• language curses
What should suitable candidate have/know:
• German: advanced in speaking, reading and writing
• English: advanced with focus on reading and writing
• Advanced EDI knowledge (EDI standards like EDIFACT, XML, IDOC, and others)
• EDI Converter know-how
• Knowledge of supply chain processes as advantage
• Good communication skills in speaking and writing
• Excel/Word: advanced
• Desired team worker, sociable and cooperative person, who is quality oriented

We also offer:
• 5 weeks of vacation, flexible working hours, home office and company nursery schools in Prague and Ostrava for work life balance
• variable bonus once per a year
• an individual budget of min. 24,000 CZK which you can turn into a combination of up to 8 days of extra holidays, cafeteria points or pension and/or life insurance
• meal vouchers
• possibility to become a Siemens shareholder and get free stocks
• various discounts and offers

Job ID: 86773

Organisation: Global Services

Experience Level: Experienced Professional

Job Type: Full-time





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