o carry out installation and maintenance of medical equipment with the objective of maximizing customer satisfaction, enhancing service image and profitability within the framework of corporate guidelines and policies
- Install and maintain equipment
- Train customers on applications and operational aspects
- Acts as an information channel between customer and organisation
- Co-ordinate with vendors
- Seek technical support from TSC / HSC
In order to provide maximum uptime of the equipment to the customers.
SERVICE PRODUCTS SELLING
Actively pursue sales of service contracts & other service products, collects payments in order to achieve set targets.
SERVICE SYSTEMS & PROCESS
Coordinates spares supply, return of defective parts, Ensures upkeep of tools & instruments in order to render effective service.
Has to connect the system on SRS and also responsible for Proactive monitoring