CRM System Administrator
The CRM Systems Administrator is responsible for helping to, coordinate, maintain and drive, Sales Operation Excellence, with the development of CRM processes and tools to support GB&I Healthcare sales.
They will work closely with the CRM Manager, Country Sector Lead, GB&I Healthcare Leadership Team, Modality Managers, Corporate and Central Function Heads as required. The post hold will also liaise closely with internal & external customers.
This is a 6 month fixed term contract, depending on the business requirements the contract may be extended.
What are my responsibilities?
Ownership and Maintenance of the CRM System:
Responsible for maintaining appropriate levels of data quality to support accurate business reporting from the Funnel.
Identification and correction of inaccurate data within the CRM system
Providing helpdesk support for all CRM system related queries, with a view to resolving in a timely manner. This will include liaising with overseas central support function as required.
Responsible for updating all CRM Pricelists and distribution of spreadsheets and relevant information to all stakeholders in a timely manner
Liaising with the Business/Sales Managers to maintain local products in the CRM System.
Process and Log all orders and update systems as required.
Onboarding- of new CRM systems users with the provision of operator set-up and training along with continued support
Coordination and organization of portable equipment demonstrations, with accurate recording of such.
What do I need to qualify for the role?
Experience with CRM systems or operating within the CRM environment would be very advantageous
Ability to work well within a team and under own initiative
Be prepared to challenge and improve working practices.
Ability to communicate confidently at all levels and help to support field based Sales Managers. Good telephone skills essential here.
Basic IT skills, Outlook, Circuit, Word, Excel, PowerPoint required.
We at Siemens Healthineers are committed to helping healthcare providers globally to succeed in today’s dynamic environment. We are inspired to transform the way things are done – because we want what is best for our people, our customers and ultimately the health of mankind. While we are invested in engineering excellence – leading-edge medical technologies and services, we don’t stop there. We’re also deeply invested in our 48,000 people with the hearts of pioneers and minds of engineers, highly committed and connected in this industry. And as we strive to shape the future of healthcare, our overall success will depend on our ability to continuously reinvent ourselves.
In order to push the boundaries in our exciting and challenging industry, our shared sense of common purpose guides our decisions and day-to-day work. We work in a flexible and dynamic environment that allows for our own priorities. And while we respect each other’s individuality, we are proud of the high level of team spirit we share.
We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance and pension. Through our flexible benefits scheme you can select benefits that best suit your lifestyle, including private healthcare.
We are looking forward to receiving your online application. Please ensure you complete all areas, of the application form, to the best of your ability as we will use this data to review your suitability for the role.
Job ID: 89716
Organisation: Siemens Healthineers
Experience Level: not defined
Job Type: Full-time