Siemens Careers

Business Excellence Manager

Stoke Poges, United Kingdom

English (UK)

Job Description

Business Excellence Manager



Siemens Financial Services (SFS) have an exciting opportunity for an experienced Business Excellence Manager to join the Strategic Development team in Stoke Poges. You will be responsible for the management of business improvement initiatives of varying sizes across the whole organisation.  Working as the project or initiative lead you will be responsible for leading teams of cross functional representatives in improving and re-engineering key business processes or developing new ideas that can be translated into working prototypes.

Although the role has no direct reports, you will be expected to direct seconded business resources for any initiative in the most appropriate way to deliver tangible improvement outcomes.  You will bring an element of business improvement methodology and will understand how to map customer journeys to identify opportunities for change. You will be required to interact regularly with all business functions across SFS and have the ability to challenge process owners and key business users in eliminating waste and non-value-added steps within all business processes from origination to asset disposal.  Where required you will also be expected to interface with similar roles and functions across the wider Siemens PLC community in sharing and adopting best practices and ideas


The role is part of the wider Strategic Development function, who are responsible for devising, developing and executing upon both the strategic and tactical plans for business development, digitalisation, organisational development, business and customer excellence and marketing.


Role and responsibilities:

·       Provide internal project management discipline and expertise to business improvement and projects in the delivery of the improvement work or ideas that has been identified and agreed

·       Providing guidance, support and know how on the ability to set up and run these internal projects including visual based techniques for improvement

·       Define and prepare the necessary business cases based on the ability to add new sales volume, reduce operating expenses or improve the customer experience

·       Identify new opportunities to improve existing processes based on current business performance, agreed service level agreements or the changing competitor landscape

·       Engage stakeholders to introduce, change, test and validate ideas for improved customer journeys and experiences

·       Develop ideas for digitalisation of the financial services industry and support the newly created Digi Lab in creating proof-of-concepts / demonstrators for testing with customers, partners and internal decision takers

·       Execute on business improvement projects based on own technical skills and under usage of market understanding – leveraging the overall market understanding of Siemens Financial Services

Skills, Knowledge and Experience required:

·       Expert in business and process improvement techniques (e.g. Lean, 6 Sigma)

·       Project experience in applying agile methodologies (e.g. SCRUM, DevOps)

·       Successfully performed a similar role within either the B2C or B2B environments

·       On the job training/experience in financial services or Business Administration / Banking would be advantageous

·       Excellent interpersonal and communication skills

Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation


Job ID: 90670

Organisation: Financial Services

Experience Level: not defined

Job Type: Full-time

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