Siemens Careers
Application specialist - MI
Bengaluru, India
Customer Services
Job Description
As an application specialist, candidate will be responsible to
1. Provide Application training to new installations with objective of obtaining ensuring customer satisfaction
2. Deliver Professional application support to resolve complex customer tickets, escalations and complaints, incl. error diagnosis and repair, image and signal quality troubleshooting
3. Sales Support, e.g. product demonstrations to prospective customers, preparation of clinical case studies, manage reference sites
The candidate is expected to have the following education background / skills
BSc / MSc in Nuclear Medicine
The candidate should possess technical and Clinical know-how in the chosen modality (ex: CT / MR / cathlab / PET / SPECT)
The candidate should possess working knowledge of the equipment (Knobology)
Competencies required:
Customer orientation - Understanding the needs of customer and addressing it.
Good Communication: Communicating with Technologists / doctor
Willingness to travel is a must (75% travel)
Job ID: 91357
Organisation: Siemens Healthineers
Experience Level: Experienced Professional
Job Type: Full-time