Siemens Careers

Engagement Architect

Seoul, Korea, Republic of
Project Management

English (UK)

Job Description

The Engagement Architect will contribute to the definition of the Services account strategy, facilitate and support the successful generation of revenue against financial goals derived through the Services delivery business across account portfolio. Build business relationships with the Siemens account team, Siemens delivery teams and Customer stakeholders aligned to SPL Country and Zone objectives. Contribute and support business planning to accomplish goals of Services.

Develop financially quantified Services proposals with minimal complexity for Customers and align with their business needs. Expand and grow Services revenue in alignment with SPL Country level objectives. Provides direction in Services coverage and capacity resource planning and alignment with the Services delivery teams and Customers, where small teams are needed.

What are my responsibilities?

1. Account Planning and Support

Contribute to the definition of the Professional Services components of the Account Strategy

Provide input to the Siemens product roadmaps as needed to support the account portfolio

Develop and deliver industry content at regional groups and conferences in alignment with account portfolio

Actively build relationships with the internal and external stakeholders specific to each account

2. Engagement Definition

Review the results from the value planning activities with the Sales Account Manager, Portfolio Development and PreSales Business Development team

Use commercial and business acumen to support the robust review and handover of the desired solution ensuring that the defined project scope can be delivered within time, budget and quality goals

Identify and engage with other Siemens team members as needed to support opportunity growth

Determine and obtain concurrence for the customer specific Service engagement model and translate into the Statement of Work, adhering to global standards and legal requirements

Effectively communicate with various levels of the Siemens and customer teams

Develop the project scope definition using the Services Delivery Framework and tools

Thoroughly define the project scope definition using the Services Delivery Framework based estimating process

Identify and convey the initial project risks including their assumptions, mitigations, and dependencies for projects of basic complexity

Balance the resource options and costing model for the project/program (e.g. GDC, Partners, Contractors) in order to achieve efficiency for the customer and commercial viability for Siemens

Prepare and review the detailed Statement of Work documentation and obtain Siemens’ and the customers’ acceptance

Recognize the need for engagement with the Siemens legal, commercial and leadership teams to resolve customer engagement terms

3. Delivery Support

Bridge the Gap between Sales and Professional Services delivery to meet and manage client expectations

Work with Services Management to requests and assignment appropriately skilled and experienced resources to fill key Siemens project positions for Project Management for small engagements, and ensure project onboarding is effectively achieved

Support the Project Manager to engage and contract any required offshore/nearshore/partner/Systems Integrator/contractor resources

Participate in project status review meetings

Support the issue escalation process and ensure resolution progress for both project and commercial issues

Ensure that customer product needs are communicated to Product Management team within the Product Development processes

4. Learning, Mentoring and Leadership

Ensure usage of the Siemens framework across account portfolio, ensuring the usage of required templates and tools to drive standardization

Obtain and share Industry, Business Segment and portfolio, ensuring the usage of required templates and tools to drive standardization

Provide input into performance reviews for key project contributors

Contribute feedback to the standard practices and tools teams to ensure continuous improvement

5. Services Business Planning and Management

Achieve assigned Services revenue targets from existing and new customer accounts

Support the monthly revenue and invoicing activities for active projects, to enable the services business to meet billing and revenue requirements

Ensure that project proposals meet the Siemens financial objectives

Create an annual plan providing revenue, costs and headcount predictions, contributing these to the Services Annual Operating Planning and Strategy processes

Maintain a rolling monthly and quarterly pursuit forecast/pipeline of future revenue, and revenue forecasts for active contracted projects, updating relevant systems accordingly

Monitor and report costs against the Engagement Management annual budget

Monitor and report margin of active contracted projects

Develop a rolling forecast of skill set needs for existing and pipeline projects

Seek Engagement Manager review for proposals

6. General

Support the organizational culture, values and reputation in company markets and with all staff, customers, suppliers, partners and regulatory/official bodies

Willing and able to travel to appropriate work locations, as required by SISW or specified by the customer pursuit/project

Willing and available to work the core hours required by SISW or specified by the customer project

Record expenses in an accurate and timely manner

Uphold the professional integrity of Siemens at all times

Ensure that all communication channels within the business are adhered to

Undertake any business administration in line with job activity

Undertake any other duties required by the company

Primary Job Qualifications:

Bachelors or Master degree in Engineering

10+ years of working experience in manufacturing industries

Solid understanding in PLM (Product Lifecycle Management) and MOM (Manufacturing Operations Management)

Good Communication Skill

Good Selling Skill

Good English communication skill

Job ID: 91365

Organisation: Digital Factory

Experience Level: Mid-level Professional

Job Type: Full-time

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