Siemens Careers

SSME CS Regional Support Specialist- XP 亚太区域技术支持专家 - XP 产品

Shanghai, China
Customer Services

English (UK)

Job Description

Mission/Position Headline:
Providing  advanced technical and application 2nd Level support  for Incident Management
Services (and/or 1st Level incident support for IT related functions) by telephone, ticket system, email and/or onsite to local service personal, mainly in the responsible timezone

Dimension of Function/Volume: 
Product technical service, support and monitoring. Day to day IT Administration (for IT related functions including updating system)


Education and Experience
>5 years experience within service/installation of the related Healthcare systems portfolio knowledge of Clinical/Scientific Workflow within the customer environment is advantagous.
For IT related functions > 3 years experience in customer IT support or implementation.

Minimum diploma in Engineering (Electrical and Electronics, Biomedical Engineering etc)  or equivalent education and work experience.
College English Band 4 or above. With good telephone and English communications skills, both written and oral.

Job ID: 91565

Organisation: Siemens Healthineers

Experience Level: Experienced Professional

Job Type: Full-time

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