Siemens Careers

Technical Support Engineer

Kongsberg, Norway
Project Management

English (UK)

Job Description

Dresser-Rand Kongsberg is looking for a Technical Support Engineer to perform Condition Monitoring and Technical Support to Customers according to contract requirements. Support D-R FSR’s during commissioning or other field service activities. Ability to understand Customers requirements and propose added value solutions.


  • Condition Monitoring and recommendations according to LTP’s.
  • Write monthly reports.
  • Technical support to Customers and D-R FSR
  • Document solutions through drawings, specifications or reports.
  • Stay updated on relevant data tools required in the daily job.
  • Give advice and technical assistance when needed to other departments.
  • Participate in technical meetings with customers and sub suppliers.
  • Assist in technical sales and sales support, reading and understanding technical specifications.
  • Initiate and work out cost analysis and cost reduction actions.
  • Contribute to fulfillment of the department specific KPI’s.
  • Be part of the 24/7 rotation when necessary.

Required Skills

  • Engineering College degree. Relevant experience minimum 3 years. Good Norwegian and English skills, both written and oral. 
  • Be able to work independently and structured in a hectic environment
  • Communicate efficiently, both to Customers and internally.
  • Ability to think and act independently.
  • Have application knowledge and be able to do work in this special field.
  • Be a problem solver, both in new projects and in the field.
  • Be able to understand and follow plans and document lists.
  • Capable to travel offshore for problem solving and field support.
  • Experience with rotating equipment for oil/gas is an advantage but no requirement.

There will be intensive contact with the customer’s in this role. It implies client meetings (mostly by phone and web meetings) when the customer requires it. Some overtime must be expected when there is high activity on the projects. 

The position involves a high degree of independence. It also requires that current regulations are followed, that customers are satisfied, and that the department achieves its commercial objectives.

The role will be Kongsberg based but may require occasional travel.

Job ID: 92467

Organisation: Power and Gas

Experience Level: Experienced Professional

Job Type: Full-time

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