Siemens Careers

CT Clinical Education Specialist

Petaling Jaya, Malaysia
Customer Services

Apply
English (UK)

Job Description

Do you want to contribute to the future of healthcare? As Siemens Healthineers values those who dedicate their energy and passion to this cause, our company’s name is dedicated to our employees. It’s their pioneering spirit, blended with our long history of engineering in the ever-evolving healthcare industry that truly makes us unique as an employer.


We offer you a flexible and dynamic environment and the space to stretch beyond your comfort zone in order to grow both personally and professionally. Sound interesting?


Then come in and join our team as Clinical Education Specialist (CES)  to increase customer satisfaction by providing high- quality customer application education and support .
Your mission and responsibilities :
  • You will handle on-site customer education including turnover training , follow-ups, updates and upgrades for standard systems and applications
  • You will conduct customer consultancy and support in individual workflow improvements including adjustment of system parameters , new methods and clinical workflows to expand customer portfolio
  • You will provide consultation by supporting individual workflow improvements
  • You will provide professional application support to resolve customer tickets, escalations and complaints including error diagnosis and trouble shooting
  • You will involve in Sales Support activities such as product demonstrations, preparation of clinical case studies

To find out more about the specific business, have a look at https://www.healthcare.siemens.com/medical-imaging

Your qualifications and experiences:

  • You hold a successfully completed Degree in Radiography, Diagnostic Imaging or Engineering  
  • You must be qualified radiographers ;ell versed in the CT modality with at least 3-4 years experience of working in a hospital

Your personality and skills:

  • You possess strong analytics and technical troubleshooting skills
  • You are a team player with the ability to work independently
  • You are proficient in both written and spoken English
  • IT knowledge or experience is preferred

Being part of our team:

Siemens Healthineers is a leading global medical technology company. More than 48,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Your cultural fit:

Our unique team spirit arises from embracing different perspectives, open debate, and the will to challenge conventions. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we want you to seek, implement and celebrate your best ideas.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
















Job ID: 97672

Organisation: Siemens Healthineers

Experience Level: Mid-level Professional

Job Type: Full-time





Can't find what you are looking for?

Let's stay connected

Can't find what you are looking for?