Customer Service - Service Delivery
The Digital Factory (DF) Division offers a comprehensive portfolio of seamlessly integrated hardware, software and technology-based services in order to support manufacturing companies worldwide in enhancing the flexibility and efficiency of their manufacturing processes and reducing the time to market of their products.
Roles and Responsibilities
- You will be providing service support to customers to ensure customer delight, specially in case of short notice incidences
- Drive Service business portfolio (service contract, retrofits, spare parts, repairs)
- Generating of sales in order to support team for business growth
- To monitor and take actions on open calls, escalated cases, service business targets
- You will be focusing on industry segments like petrochemical, steel, mining, paper industries apart from discrete industries which is in line with our portfolio growth commitment
How do you make what really Matters?
- You have completed BE/ B Tech (Electrical, Electronics, Industrial Electronics and Instrumentation).
- You are having exposure to medium voltage drives with commissioning/service in drives
- Good communication skills & service attitude
- Know how on medium voltage will be considered as an added advantage.
Call to Action
- We would be happy to welcome you to our Siemens Family, please feel free to apply on the website. If shortlisted, we will be calling you for next steps soon.
- You will be performing this from Gurgaon office, where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.
We’re Siemens. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity, and help us craft tomorrow.
Job ID: 99857
Organization: Digital Factory
Experience Level: Mid-level Professional
Job Type: Part-time