Siemens Careers

财务热线-客服专员(新区)

SUZHOU, China
Customer Services

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English (UK)

Job Description

Responsibility (fully):

Support /contributes to providing standard accounting services by processing transactions in line with company regulations and guidelines for a specific AFS service line

Working in CF R FSS Hotline Team

Responsible for end to end ticket handling from ticket creation to closure for all inbound calls from various channels (voice, mails, intranet…)

Issue handling and problem management processes

Other tasks assigned by supervisor e.g documentation, knowledge data base


Required Education and Other Experiences

Bachelor or above

1-2 years customer service working experience is preferred

Fluent English in Reading & Writing

Proficiency in MS Office (such as PPT, Word, and Excel) + Web applications operation experience is required


Job ID: 99872

Organization: Global Business Services

Experience Level: Early Professional

Job Type: Full-time





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