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If the error occurs again, please check the following information for troubleshooting known issues:
If the issue persists, please contact the IT Service Desk and provide the information below for reference.
- Did you use a bookmark/URL to the MyID login page (path containing "/as/.../resume/") instead of the application's URL? If so, please change the URL to the application's URL.
- Did you use the back button of the browser? If so, please call the application again without using the back button.
- Delete the browser cookies and restart your browser. If this is a persistent problem with Internet Explorer, please restart Windows.
- This could also have been caused by your network/proxy configuration not supporting EDNS/ECS and in this case should be evaluated by your IT Support team.
- Error code: tid:BpqPw2mAiQWysCmhp7ngYzPNZfE (state not found)
- Request URI: /idp/zycSzk5JLk/resumeSAML20/idp/SSO.ping
- Transaction ID: RYKuWORmZYsYsHZOYYEO2ZSoB
- Cluster: Siemens MyID PROD US
- Timestamp: Sat, 27 Apr 2024 00:58:09 GMT
- User Agent: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)